Empathy: To understand the problem and trying to solve.
Defining: Gathering the information to find great ideas and try to solve the problem
When I was studying UI Design, My point of view was different from others. Whenever I see an interesting things like design and real-world object, I raised a question to myself (How they did this? How they solve these kind of complex problems? and How they find the right solution for that or this? Etc.,).Asking the right questions will help me to solve the problem easily.
In my own experience, Empathising help me to understand the user problem and try to solve it in a proper way while I was doing my class projects (Supermarket delivery App).This was my 2nd project assignment, I want to know about the ux research process to complete my assignment. Before starting UI design I want to do some UX research, then I read some online UX research document related to the delivery application and met some of the shop owners for research purpose (to ask what are their requirements?).On that day, I have learnt a lot of things (asking the right question to the user help us to find the right way to solve the problem. At the end of my project, I created a beautiful super marker delivery application with the help of proper research (Defining) and ask the right question(Empathising).